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A How-to Guide for Business Call Centres

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Communicating with your customers and potential customers is an important part of your business. However, your employees have better things to do than spending hours on the phone each day to offer technical support or to market your services.

Hiring new employees to create your own customer service team would be expensive, but fortunately there is an alternative: hiring a call centres. Here is how you can choose the right call centre services for your business.